Contact Us
For enquiries regarding our cigar cases, accessories, orders, or any other matter, please reach out to us using the contact details or the form below.
Disclaimer: Andre Garcia Cases does not sell cigars, tobacco, nicotine, or any smoking products. We exclusively sell cigar cases, accessories, and storage products. Any images of cigars on this website are used strictly for representational and illustrative purposes only.
Andre Garcia Cases
We are available Monday through Saturday during business hours. For order-related queries, please include your order number in your correspondence for faster resolution.
Registered Address
Andre Garcia Cases
Kolkata, West Bengal
India
Business Hours
Mon – Sat: 10:00 AM – 6:00 PM IST
Sun: Closed
Response Time
We aim to respond to all
enquiries within 24–48 hours
on business days.
Send Us a Message
Have a question about our products or need a custom solution? Fill out the form below and we'll get back to you within 24 hours.
Frequently Asked Questions
Quick answers to common questions about our products and services.
No. Andre Garcia Cases exclusively sells cigar cases, accessories, and storage products. We do not sell cigars, tobacco, nicotine, or any smoking products. Images of cigars on the website are for representational purposes only.
All payments are processed securely through Razorpay. We accept credit cards, debit cards, UPI, net banking, and other methods supported by Razorpay. We do not store your payment card details.
Standard in-stock orders are dispatched within 1–3 business days. Delivery to metro cities takes 3–5 business days; other locations may take 5–12 business days. Please see our Shipping Policy for details.
Returns may be initiated within 7 days of delivery for unused products in original condition. Refunds are processed via Razorpay to your original payment method within 7–10 business days. See our Refund & Cancellation Policy for full details.